Process Analyst-Deputy Manager-Pune

Manage the transfer of International Carrier Voice deal data into the Telarix Contract Simulator module, produce Deal Summaries and complete Deal True-ups, ensuring best in class data integrity through sustainable and repeatable processes.

Core competencies, knowledge and experience:

• Experience dealing with large complex data sets.
• Knowledge of International Wholesale Voice business processes / traffic flows and associated terminology
• Highest level of expertise using advanced Excel functionality
• Strong knowledge of Telarix routing, contract and reporting modules
• Experience in driving improvements to complex process flows

• Transfer International Carrier Voice deal data into the Telarix Contract Simulator (CS) template accurately to prepare it for upload into Telarix or create a User Interface (UI) change sheet to identify data changes in an existing deal
• Produce Deal Summaries based on the deal data provided
• Identify and trouble shoot issues with CS downloads, uploads and template, and if needed, open tickets with Telarix for resolution
• Complete Deal “True-Ups” mid-term and once deals have ended to determine actual deal performance
• Based on understanding of system, provide inputs for operating model improvement
• Perform acceptance testing on behalf of commercial team if required.
• Report to line manager regularly for progress updates and issues, if are any
• Support Market Managers and Billing Operations Managers in trouble-shooting and issue resolution activities

• Completion of accurate Contract Simulators within agreed timeframes
• Completion of accurate Deal Summaries within agreed timeframes
• Completion of accurate deal True-Ups mid-term and once deals are finished within agreed timeframes

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