NowPay | Full time
Collection Specialist
Cairo, Egypt | Posted on 05/08/2024
Work Experience 1-3 Years NowPay (YC W21) is a FinTech startup building a financial-wellness platform for employees in emerging markets. Saving, spending, budgeting and borrowing. Those are the 4 pillars of financial-wellness. NowPay aims to improve every aspect of those for employees by building products that tackle every vertical.
NowPay enables employees to get their salaries in advance at any point in time during the month and also pay their bills instantly. NowPay is backed by YCombinator, 500 Startups, BECO Capital, Global Ventures, Endure, Plug and Play, MSA Capital, 4dx, Foundation Ventures, EFG and Beltone.
Job Description
Make outbound collection calls professionally while keeping and improving customer relations.
Monitor accounts on a daily basis.
Collect users' payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Take action in order to encourage timely payments.
Process payments and refunds.
Maintain all related tasks assigned by the direct manager
Requirements
Excellent communication skills.
Must have attention to detail with an eye for accuracy.
Computer skills (Word, Excel, PowerPoint) preferred.
Good English.
Minimum Experience 1-3.
Solid experience in collections.
Microsoft Office is a Must.
Benefits
Salary advance, the ability to have access to your salary anytime of the month
Hybrid working environment
Medical insurance.
Social insurance.
* Regular perks such as company social and wellbeing-events
